Frequently Asked Questions
Our Customer Service team is ready to assist you Monday–Friday, 8:30am–5:00pm Central Standard Time. Please email us at [email protected] or call 800-222-3909 (select option 2).
U.S. and Canadian Minimum Advertised Price Policy
In an effort to better sell & service our Canadian dealers & retailers we have solicited a distributor in the Canadian market to allow you to purchase domestically within Canada in Canadian dollars. We are however still available to sell you directly as we have in the past with some changes in our 2013 terms. All Canadian orders must now be FOB Vernon Hills, IL and we can only ship to a US address or forwarder beginning January 2013. We can no longer customs clear and broker goods at the border and ship directly into Canada. We are hoping with this change that you will see quicker lead time form “the distributor, Playwell”, as well as a cost saving on all of the Learning Resources and Educational Insights product lines.
It would be our pleasure to provide you with access to our images and copy! Please email [email protected] to submit a general request. We will ask you to complete a quick permissions form and then will provide you with directions on how to download images and copy.
We will gladly mail you our current catalog and/or pricelist upon request. Please email us at [email protected] or call 800-222-3909 (select option 2). Specify Educational Catalog or Toy Catalog.
Please view the Dealer Application for our list of Sales Representatives. Your experienced Learning Resources Sales Representative is happy to assist you!
We would be pleased to provide you with a duplicate packing slip for your convenience. Please contact Customer Service via email at [email protected] or call 800-222-3909 (select option 2).